Building a new website for your small business can be a fun but overwhelming experience. It’s hard to know where to start and even harder to figure out what exactly you need for your website. Knowing what questions to ask your website designer may be the farthest thing from your mind.
That’s why Timber Dark Design offers a free consultation to all of our new customers. We want to help you start your project off on the right foot and take some of that stress and uncertainty off of your shoulders.
As a small business owner, you already have a lot on your plate, so we want to make this process as easy for you as possible. A free consultation call not only allows us to figure out how we can help you, but it also helps you decide if we’re the right web designers for you and your business.
During this call, it’s important for both parties to ask questions – but which questions should you as the client ask? To help point you in the right direction, here’s 5 questions to ask your website designer during your consultation call:
1. What sets you apart from your competition?
There are more than enough options when it comes to finding a web designer for your small business, and each one has a specific set of skills, values, and processes that set them apart from each other. Knowing what’s unique about a specific web design team will give you an idea of what special features you could benefit from by working with them, and it’ll help you get an idea of what it will be like working with that design team.
2. What is your web design process like?
Some clients like to be more hands-on with their website while others like to step back and let the designers move forward with most of the decisions. Whatever your style might be, it’s good to know where you stand on this spectrum before your consultation call, as hearing the answer to this question will help you determine if your designer’s flexibility will work for you.
3. How long is the average timeline from start to finish?
Even if you don’t need your website right away, it’s still a good idea to know what to expect as far as a timeline goes. Then you can plan the rest of your marketing to coincide with your website launch.
4. What do you recommend for my website as far as pages, features, and style go?
This is a great way to see what kind of experience your web designer has with your industry and target audience. This will tell you how well they know their software and how they can use those capabilities for your website. It’ll also help you determine what you may need for your website to look great and function well, too.
5. What are your costs and additional fees?
Even if the prices are listed on the website, don’t be scared to ask a web designer this question. Websites can be a significant investment for a small business. So it’s only fair that you know exactly what to expect as far as cost goes. Be sure to ask what’s included in certain packages, how overtime or unforeseen extra work is charged, and if there are add-on/additional services available.
A new website is an exciting milestone for small business owners. Some owners may feel stressed and overwhelmed by the process, while others can’t wait to jump in and get started. At the end of the day, it’s important that you and your web design team are a good fit together. Just remember to take full advantage of free consultation calls. Ask the right questions to get to know your design team and know what to expect beforehand. And don’t forget to take it one step at a time.